Made Just for You: Please allow up to 15 business days for us to handcraft your piece(s) before dispatch. If you need your order sooner please email mail@hellcatjewellery.com we will accommodate where possible.

Rings: Every ring we make is individually sized by hand, just for you — that means all rings are considered custom pieces. As such, they're non-refundable and non-exchangeable unless there's a fault with the item.

Not Sure of Your Ring Size? Please select “send me a sizer” for a complimentary ring sizer 

Need a Resize? We get it — sometimes fingers change! We offer a resize service for a small fee if you need to tweak the fit later on.

Gold: Want one of our designs handmade in gold? Drop us a message at mail@hellcatjewellery.com for your custom requests

Gold Production Time: All of our gold jewellery is made to order, and takes approximately 8 weeks to complete — it’s worth the wait for something crafted especially for you.

Delivery Questions? Check out our Shipping section for all the details on shipping, delivery times, and more — it’s all laid out clearly for your convenience.

Jewellery Care: Want to keep your silver or gold shining bright? We’ve got care instructions on our Aftercare page to help your pieces stay stunning.